Install
Software designed to find and remove viruses from your device, and stop new ones getting in. a set of instructions for your computer, made up of code. Apps, games, and browsers are all examples of software.
Protect yourself against malware
There are some basic security steps you can take to avoid malware – malicious software designed to damage or harm a device.
What it is
Malware is malicious software that's designed to disrupt, damage, or gain
when someone gets into your account or device without your consent. Under NZ law this is a crime. Your phone, tablet, or computer.
The good news is malware’s much easier to avoid than it is to fix. Here’s what you can do to reduce the likelihood of a malware infection on your computer.
How to protect yourself
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Update your devices
Always update your operating system and your apps when new versions are available. You can often set this up to happen automatically.
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Enable or install antivirus software
on your computer if you don’t already have it, and update it regularly. Scan for viruses regularly and clean up any infections straight away. -
Be careful when sharing information and devices
Take care when sharing portable devices like USBs, and don’t click on web links sent by someone you don’t know – or that seem out of character for someone you do know. If you’re not sure about a link someone's shared with you, contact the person who sent it to check it before you do anything with it.
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Take care on public WiFi networks
Be cautious when connecting your devices to untrusted networks – like free public WiFi networks or hotspots, for example. They're often not secure, and could leave you exposed to an attack.
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Back up your devices
Make sure you back up your files regularly. This includes the files on your computer, your phone, and any other devices you have. You can either:
- get an external
and do an 'offline' or 'cold' backup, or
The part of your device where all your data is kept.
- sign up to a cloud-based service like Dropbox and do a cloud backup.
- get an external
Get help
If you think your computer’s infected with malware, talk to your IT support person or a local computer services company. They can:
- diagnose malware on your computer
- get rid of it for you
- restore your system
- advise you on security
- install security protection for you
- show you how to keep your systems up to date.
There are a lot of free antivirus, antispam and antispyware products on the market. Not all of them are legitimate though, so it’s important to discuss your options with an IT professional before installing one on your computer yourself. They can help you work out what product’s best for your needs.
Report the issue to the NCSC
You can also report an online issue or security incident like this to us at the NCSC.