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If you’ve been affected by an incident online, or targeted by a scammer, we’re here to help.
Report an incident to CERT NZ
If you or someone else is in immediate danger or a crime is being committed, call 111 now.
Report an online issue or security incident
Check for scams
Common scenarios
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What to do with spam
Spam messages are any kind of messages you receive that you didn't ask for, and don't want. They're usually ads, and most often will appear in your email or on your phone. If you want to make a complaint about spam you've received, you can report it to the Department of Internal Affairs (DIA).
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Who to talk to about online bullying
Online bullying relates to any kind of bullying, harassment or abuse that’s carried out online, for example through social media, email or a website. You can report online bullying directly to Netsafe.
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How to complain about objectionable material online
The term 'objectionable material' usually relates to any publication that deals with subjects like sex, horror, crime, cruelty and violence. The Censorship Compliance Unit at the Department of Internal Affairs (DIA) takes complaints about this topic.
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How to report online child abuse
This is any kind of abuse that happens to a child on the internet. It can include grooming, sexual abuse, sexual exploitation, and emotional abuse. We recommend you report online child abuse directly to OCEANZ, a specialist team at New Zealand Police.
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