Report an incident
If you’d like to report a cyber security issue, use our online tool rather than sending us an email.
Report an issue — businesses and individuals
Report an issue — IT specialists
If you'd like help completing the form, call us:
- in New Zealand, call us on 0800 CERT NZ (0800 2378 69)
- from overseas, call +64 3 966 6295.
Calling us is free within New Zealand. We’re open 7am to 7pm, Monday to Friday, and we’re closed on public holidays.
Media enquiries
For media enquiries, email our media desk at CERTmedia@cert.govt.nz
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Report a vulnerability
If you're reporting a vulnerability about someone else's product, see our vulnerability information:
If you're reporting a vulnerability about CERT NZ, you can find details of our PGP fingerprint, email address and vulnerability reporting policy in our security.txt file at https://www.cert.govt.nz/.well-known/security.txt
Post us feedback
Our postal address is:
CERT NZ
PO Box 1473
Wellington 6140.
General queries
For general queries, email us at the address below. Please do not report any incident data or share personal information via this email address.