Tono āwhina

Get help now

If your business has been affected by an online incident, or if you’re worried your network has been hacked, we’re here to help.

Report an incident to CERT NZ

If you or someone else is in immediate danger or a crime is being committed, call 111 now.

Graphic illustration showing two speech bubbles with three dots inside one of them

Report an online issue or security incident

If your business has experienced a security issue online, report it to us. We’ll help you understand what’s happened, the steps you can take to resolve it, and provide advice on how to avoid it in the future.
Credit card icon

Check if it's a scam

Think you’re being scammed? Use our quick scam check tool to see if you've received a message you should be wary of, and find out what to do with it.

Common scenarios

  • What to do after reporting an incident

    Responding quickly to an online security incident can limit the impact to your business. Here's where to start.

    If you've had an online security incident

  • Talking to your staff and customers about what's happened

    Communication, whether it's with your staff, your customers, or the public is a big part of a well-managed incident. Knowing what to say and when to say it can make a big difference to the perception of how well your incident is managed.

    Communicating in an online security incident

  • Understand the risks your business faces

    Every business should do an online security risk assessment. Knowing the risks your business faces and having a plan in place for them can help you prevent — or recover from — a online security incident. Find out how to do one.

    Online security risk assessments for your business

  • Get help to manage online security for your business

    Outsourcing some of your online security needs to an IT services provider could help to reduce your risk in future. Here's what to think about before choosing one.

    Choosing an IT service provider

Looking for something else?

Get information for individuals

Practical advice and how-to guides to help you keep yourself safe and secure online.

Help for IT specialists

If you need information targeted to IT specialists, or want to report a technical incident, visit our CERT NZ website.

Subscribe to business updates from Own Your Online

Sign up to get the latest online security news and alerts for business straight to your inbox.