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If your business has been affected by an online incident, or if you’re worried your network has been hacked, we’re here to help.
Report an incident to CERT NZ
Report an online issue or security incident
If your business has experienced a security issue online, report it to us. We’ll help you understand what’s happened, the steps you can take to resolve it, and provide advice on how to avoid it in the future.
Check if it's a scam
Think you’re being scammed? Use our quick scam check tool to see if you've received a message you should be wary of, and find out what to do with it.
What to do after reporting an incident
Responding quickly to an online security incident can limit the impact to your business. Here's where to start.
If you've had an online security incident
Talking to your staff and customers about what's happened
Communication, whether it's with your staff, your customers, or the public is a big part of a well-managed incident. Knowing what to say and when to say it can make a big difference to the perception of how well your incident is managed.
Communicating in an online security incident
Understand the risks your business faces
Every business should do an online security risk assessment. Knowing the risks your business faces and having a plan in place for them can help you prevent — or recover from — a online security incident. Find out how to do one.
Online security risk assessments for your business
Get help to manage online security for your business
Outsourcing some of your online security needs to an IT services provider could help to reduce your risk in future. Here's what to think about before choosing one.
Choosing an IT service provider
Looking for something else?
Get information for individuals
Practical advice and how-to guides to help you keep yourself safe and secure online.
Help for IT specialists
If you need information targeted to IT specialists, or want to report a technical incident, visit our CERT NZ website.